Communications Officer

The Opportunity – Communications Officer

The Communications Officer (CO) will lead on or support the development of high quality products to strengthen the voice of children and to support the CO advocacy efforts towards government and other duty bearers.  As part of the CO Policy, Advocacy and communications team, the post holder will ensure the quality of products developed through Save the Children’s program work, and ensure the content is in line with organizational guidelines, priorities and objectives.  The post holder will oversee and ensure compliance with SCI and donor sign-off, branding, and visibility requirements as well as develop and deliver related guidance and training materials to staff and partners.  The post holder will support program development, providing essential analysis, background and review support to program development teams.  The post holder will support emergency responses, support the communication component related to emergency response plans, and be ready to deploy in the event of emergencies in the oPt.

Key Area 1: Communications and Information
•    Develop and support the development of materials in English to reflect the situation of children in the oPt, for use in program activities, fundraising (including donor meetings) and advocacy.
•    Support the development and implementation of the CO advocacy, communications, visibility and media plans for all projects in the West Bank and Gaza offices.
•    Work with teams to ensure quality, compliance with organizational guidelines and appropriate content and provide review of all communication material and awareness raising material produced and distributed by SCI for the projects; audio-visual and print.
•    Gather and analyze information from a wide range of sources (UN, NGOs, media, internet, personal contacts, etc.) on the humanitarian and political situation in the West Bank and prepare situation reports when necessary. 
•    Provide analysis or updates on the situation, as needed, to support program development, media and advocacy work, with a particular view to identifying or mitigating risk.
•    Respond to ad-hoc information requests from Save the Children staff members, or SC member organisations, as requested.   
•    Support ongoing assessments and monitoring of the situation.
•    Set up and implement a production and distribution plan of all awareness raising material that will be produced within the project activities.
•    Lead the development of communications materials around special reports or project reports to support the Country Office advocacy strategy.
•    Facilitate oPt website development and content, as requested.

Key Area 2: Research and Documentation
•    Responsible for either leading or drafting factsheets, Q&As, briefings and position papers.
•    Support the drafting of press releases, by collecting information from reputable sources and developing or supporting the production of social media content
•    Support the documentation and visibility needs for all programs (case studies, photographs, video’s, branding and visibility etc) in liaison with other functions in the country office, which are  in line with the overall CO advocacy strategy.
•    Support research for both advocacy and programmatic responses for the country office. Conduct or support needs and other types of assessments, as necessary.
•    Identify themes/trends from research and monitoring work.
•    Research specific themes as requested.


Key Area 3: Branding and Visibility
•    Ensure understanding and compliance of Country Office and partner branding and visibility requirements.
•    Review and approve all project and office visibility materials destined for an external audience, both for program and administrative purposes, to ensure compliance with Save the Children and donor branding requirements.
•    Develop and deliver staff and partner training modules when necessary on communication, documentation, branding and visibility.

Key Area 4: Program Development and Emergencies
•    Support the CO program development efforts, in terms of providing input for concept/proposal writing, ensuring communication activities are included, upon request. 
•    Support project development/fundraising as requested, in particular through conducting research, collecting data, and developing background statements and one-voice review of proposals.
•    Leads the SitRep development in times of declared Humanitarian/Emergency Responses.
•    Provide support as requested to other staff in times of emergencies.
•    Ensure Save the Children member requests are being met in terms of communications content for profiling the emergency on media and communication channels 

Key Area 5: Staff Management and Development
•    Provide support to Save the Children staff in building their capacity in the field of Communications, Documentation and visibility.
•    Support Save the Children partners by providing all new partners with a package of “Partner Training Module” that includes:
1.    Communications and visibility plan for their project.
2.    Skills of interviewing children.
3.    SCI Child Safe Guarding Policy.

Ready to work to respond to any natural disaster or emergency situation anywhere in oPt. 
•    In the event of an emergency support the implementation of Save the Children’s emergency response activities as needed.
•    Support SCI by providing input to the preparation of emergency concept notes and proposals including budgets for SCI emergency programs in Gaza.

In order to be successful you will bring/have: 

•    University degree in Social Sciences, Journalism & Media, or related fields.

•    At least 2 years of similar experience in a recognized local or international agency in the oPt in a communications-related role.
•    Previous experience in communications, design, photography, audio or video content creation and editing.
•    English fluency.
•    Strong communication and interpersonal skills.
•    Ability to manage a complex and diverse workload and to work to tight deadlines.
•    Ability to contribute to a small, proactive team, motivating staff and working collaboratively with colleagues and providing support and advice as required.
•    Ability to conduct interviews with children and families and to record primary statements.
•    Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies.
•    A full appreciation of the value of co-operation, both internationally and within a team environment.
•    Understanding of Save the Children’s vision and mission and a commitment to its objectives.
•    Commitment to Save the Children’s values.

•    Arabic language skills.
•    Strong project management skills.
•    Experience or knowledge of working and living in relevant regions/contexts.

We offer a competitive package in the context of the sector.  This role is offered on the basis of national terms and conditions only.

The Organisation

Save the Children works in development and humanitarian contexts with children and partners to help families, communities, and governments identify and use innovations to ensure all children survive, learn and are protected.

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard.  
We are working towards three breakthroughs in how the world treats children by 2030:
• No child dies from preventable causes before their 5th birthday 
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated 
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. 

Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.  A copy of the full role profile can be found at

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Job description:

Find out more about this role by downloading the job description here Job description

Date advertised: 21 May 2020

Closing date: 6 Jun 2020 - 21:59 BST

Location: Ramallah, Palestinian Territories

Department: Communications and Media

Type: Permanent

Schedule: Full-time

Apply Now